To schedule an appointment, please call: 650-368-5551 or email info@archdentalcare.com

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Click here to book your appointment with Dr. James Kim or Dr. Michelle Kim at your convenience.


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Patient Information



First Visit


Your initial appointment will consist of a consultation explaining your diagnosis (done via evaluation of digital dental radiographs/intra-oral camera and a comprehensive oral exam), followed by our proposed treatment plan to remedy all concerns. If time permits, treatment may even be performed the same day as the consultation. However, a complex medical history or treatment plan will more than likely require multiple appointments.


Please assist us by providing the following information at the time of your initial visit:


  • Radiographs (X-Rays). If you have radiographs from a previous dentist or physician, you may request that they forward them to our office.  This process could take a couple of weeks, so if there is not enough time to mail your radiographs before your scheduled appointment with us, you can arrange to pick them up in person.  Should additional films be necessary, they can be taken at our facility.
  • A list of your current medications and list of any known allergies
  • Dental/medical insurance information
  • Referral slip from your physician or specialists (if applicable)


IMPORTANT: A parent or guardian must accompany all patients under the age of 18 at the consultation visit.

Please alert the office if you have a medical condition that may be of concern prior to surgery (e.g. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (e.g. heart medications, aspirin, anticoagulant therapy, etc.) .


For more efficient check in, we recommend filling out the online forms before your first visit by clicking links below or please arrive 15 minutes prior to your first appointment to allow time to fill out the forms in the office via iPad.




Insurance/Financial Policy


We make every effort to provide you with the finest care and the most convenient financial options.  We accept a wide variety of dental PPO plans, and our office will handle billing your insurance company.  Your co-payment is due at the time service is rendered unless other arrangements have been made in advance.


Dental Insurance


Ameritas, Assurant, Aetna, Anthem Blue Cross, Beam, Blue Shield, Cigna, Careington, Connection, Delta, Dentemax, GEHA, Guardian, Humana, Level, Lincoln Financial Group, Metlife, Premier Acccess, Principal, Reliance Standard PPO, Sunlife Financial, Tricare Retiree PPO, United Concordia, United Healthcare, Dental Health Allaince (DHA), and more.


Please call our office for more information on dental insurances at (650)368-5551


Senior Discount


We also offer discounts for senior citizens, please call our office for more information.

Payment Method


For your convenience, we accept cash, personal checks, Visa, MasterCard and Care Credit. For those in need of financial assistance in achieving dental treatment goals, Care Credit and Lending Club are offered at our office. Please visit www.carecredit.com and www.lendingclub.com for more information and application process. If you have questions regarding your account, please contact us at (650) 368-5551.




Languages


For our patients' convenience, our office is fluent in English, Spanish, Portuguese, Russian, Chinese, Vietnamese and Korean.



Scheduling


Our office is open Monday through Thursday from 8:00am to 5:30pm.  Fridays and Saturdays are available for dental emergencies. 


Your appointments are specially blocked out for you; thus please give us 48 hours notice should you need to reschedule or cancel.  Should a dental emergency arise, every attempt will be made to see you that day.


You can now book your appointment online! Simply click here or call us at our office during business hours and we would be happy to assist you. ​



Call Us: 650-368-5551

​​​​​James H. Kim, DDS and Michelle Y. Kim, DDS